Terms and Conditions


  1. Your access to and use of www.magrosa.com ("the Website") and any Services referred to in Clause 2, is subject exclusively to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website/Services.
  2. We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.


The Website provides facilities to browse and buy products from listed sellers, and may also provide communication tools such as product catalogs, email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities ("the Services") designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.


We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Website/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which Services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services.


  1. We are committed to responsible data management and subscribe to the principals of the data protection legislation in the United Kingdom. We are committed to maintaining the privacy of our users and maintaining the security of any personal information received from you. If you register for any of the Services you will be asked to provide basic personal information. The information provided by you is not available for sale or use by third parties. The information is used solely for communicating with you about your orders and notifying you of changes or updates to the Website/Services.
  2. Further details are included in our Privacy Policy


By accepting these terms and conditions, you consent to receive corresponding communication from us by means of e-mail messaging. Magrosa.com will communicate with you by means of e-mail messaging on the updates of your orders or by posting notices, policy changes, updated terms of use, and other intended communication with you on the web site.


If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities which take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will Magrosa.com be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder.


Once you have placed an order for products on the web site, seller/s will be handling the order processing

  1. You may cancel your order on Magrosa.com, if the order has not been Dispatched or Delivered. You will receive communication to notify you when your order has been dispatched or delivered. You will not be able to cancel your order on Magrosa.com if the order has been delivered or dispatched. To cancel an order that has been dispatched by Magrosa.com, you have to contact the seller/s directly. In the event that you cancel your order before Magrosa.com dispatches it to seller/s; Magrosa.com will refund you the full amount of your order, less any administration fees incurred on processing your refund. Magrosa.com will dispatch your order to seller within 24 hours of your full payment for the order. To cancel an order that has been dispatched to seller, you will need to cancel it directly with the seller and also updating the status of your order on Magrosa.com to ‘Cancelled’. In the case that you want to cancel an order that has been dispatched by seller to you, you will need to communicate directly with the seller.

    In the case that a seller does not dispatch your order within the agreed time frames and seller has not communicated the delay with you; you may:
    • Try to contact seller and get an update and get a resolution
    • Cancel your order on Magrosa.com and get a full refund (less admin fees to process the refund)
  2. Delivery of your order is the handled by the seller/s. Information on delivery, including Courier, delivery timelines and delivery fees is displayed on the Delivery option selection page and also on the the email to notify you of the delivery. It is your responsibility to make provision to be able to recieve the order when the courier delivers it. If the courier can not deliver to you because no one was available to recieve the delivery and any fees have been added by the courier to re-deliver the order; it is your responsibility to pay these fees. It is your responsibility to check the seller’s Delivery Policy on the seller’s ‘About us’ page on Magrosa.com.

    Collection From Store (InStore Collection) may be available from some sellers on Magrosa.com. If a seller offers InStore Collection, information on collection will be displayed on the collection from store selection page. Magrosa.com may apply an order amount upper limit for orders with InStore Collection. Magrosa.com reserves the right to apply and/or change this limit at any given time.


All payments must be made by one of the methods provided on the website checkout pages (this list of approved payment methods is subject to change by Magrosa.com in its sole discretion). Unless expressly set forth on the Magrosa.com site, we do not accept any other form of payment. If we offer or accept any other form of payment for any particular transaction, then you hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not these Terms of Use to determine your rights and liabilities as a cardholder. YOU, AND NOT MAGROSA.COM, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Magrosa.com of any discrepancies within sixty (60) days after they first appear on your credit card statement, then you agree that they will be deemed accepted by you for all purposes. If Magrosa.com does not receive payment from your credit card issuer or its agent, then you agree to pay all amounts due upon demand by Magrosa.com or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes.


If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we can take action to prevent financial loss.To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.You are responsible for and agree to reimburse us for all reversals, charge backs, claims, fees, fines, penalties and other liability incurred by Magrosa.com that were caused by or arising out of payments that you authorized or accepted. If you have disputes over the goods or services you purchased on Magrosa.com at the time of delivery or collection, Magrosa.com have no liability for such goods or ervices. Our only involvement with regard to such transaction is as payment agent.Magrosa.com may intervene in disputes between you and a Magrosa.com shop, but we have no obligation to do so.


We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.


The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Magrosa.com is not responsible for the content or availability of any such sites.


The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Magrosa.com is not responsible for the content or availability of any such sites.


You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.


  1. The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
  2. Magrosa.com does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.


You agree to indemnify and hold Magrosa.com harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Magrosa.com by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Magrosa.com in consequence of your breach of these Terms and Conditions.


  1. Use of the Website/Services is at your own risk. The Website/Services are provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  2. To the extent permitted by law, Magrosa.com will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services.
  3. Magrosa.com makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.
  4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Magrosa.com for death or personal injury as a result of the negligence of Magrosa.com.
  5. Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


These Terms and Conditions shall be governed by and construed in accordance with the law of United Kingdom and you hereby submit to the exclusive jurisdiction of the United Kingdom courts.

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