Buying on Magrosa.com is a simple and easy process.

Getting started on Magrosa.com is as simple as:

1. Create magrosa account
3. Browse products, and add to your cart
4. Select delivery or collection
5. Choose payment method, and pay
6. Seller/s delivers your order to you!

Magrosa.com has a number of choices of payment methods.
You may choose a method that is most suited to you from the list of methods provided.

Payment methods


You may use this payment option if to wish to pay using any of the main Credit/Debit card or your Paypal account, if you have one.You can use this option from anywhere in the world.


You may use this payment option if you wish to pay by making a Bank Transfer or Deposit into our bank account (United Kingdom).


You may use this payment option if you wish to pay by making a Bank Transfer or Deposit into our bank account (Zimbabwe).

Refunds

In the case that we have to refund you; Magrosa.com will only refund you using the same method you have used to pay for the order.

When you make your order on Magrosa.com, you will have an option to choose Home Delivery or InStore Collection.

You can only select either In-store Collection or Home Delivery for each order.
(i.e. you may not have an order with part Home Delivery and part InStore Collection).

  • Some sellers on Magrosa.com may offer InStore Collection for customers who can walk into their store and collect their order.
    (Currently only available for sellers in Zimbabwe)
  • The information on time frames for collection is displayed when you choose InStore Collection option, on the seller's 'About Us' page on Magrosa.com and also on the Collection details email you will recieve from Magrosa.com.
  • An upper limit of the total order amount will apply for Instore Collection orders, and may change from time to time.
  • Please check the seller's Instore collection policy on the seller's page on Magrosa.com
  • The Delivery Courier/s used for your order is the responsibility of the Seller/s whom you have bought from.
  • Some Sellers on Magrosa.com also use Magrosa Delivery to get your order to you.
  • The information on the particular courier for your order is displayed when you choose the Home Delivery option and also on the delivery details email you will recieve from Magrosa.com.
    (This information includes the courier name and the expected dates of your delivery).
  • Magrosa.com will send you an email with the delivery time frames when the Seller/s recieves your order and begins processing it.
  • It is your responsibility to make provision to be able to recieve the order when the courier delivers it.
  • If the courier cannot deliver to you because no one was available to recieve the delivery, and any fees have been added by the courier to re-deliver the order; it is your responsibility to pay these fees.
  • Please check the seller's delivery policy on the seller's page on Magrosa.com