Terms and Conditions

1. ACCEPTANCE OF TERMS

  1. Your access to and use of www.magrosa.com ("the Website") and any Services referred to in Clause 2, is subject exclusively to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website/Services.

  2. We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.

2. THE SERVICES

The Website provides facilities to list and sell your products to Magrosa.com customers, and may also provide other catalog and order management and communication tools ("the Services") designed to enable you to manage your shop listings, orders and communicate with Magrosa.com and customers. Unless stated otherwise the Services are for use on Magrosa.com only.

3. PRIVACY AND COOKIES

  1. We are committed to responsible data management and subscribe to the principals of the data protection legislation in the United Kingdom. We are committed to maintaining the privacy of our users and maintaining the security of any personal information received from you. If you register for any of the Services you will be asked to provide basic personal information. The information provided by you is not available for sale or use by third parties. The information is used solely for communicating with you, depositing money into your account and notifying you of changes or updates to the Website/Services.

  2. You should not upload or keep any security information of your bank account on to your Magrosa.com account.

  3. Further details are included in our Privacy Policy

4. CONSENT TO OUR COMMUNICATION WITH YOU BY E-MAIL

By accepting these terms and conditions, you consent to receive corresponding communication from us by means of e-mail messaging. Magrosa.com will communicate with you by means of e-mail messaging on the updates of your orders or by posting notices, policy changes, updated terms of use, and other intended communication with you on the web site.

5. USER ACCOUNT, PASSWORD AND SECURITY

If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities which take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will Magrosa.com be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder.

6. MAGROSA.COM SELLING AGREEMENT

After you have filled the online registration form, you will have access to your Seller terms agreement document under the page.

Read this document carefully and make sure the conditions of the agreement are clear to you before proceeding.

You will confirm your acceptance of the selling terms clicking the available under your Magrosa.com Seller Account’s page

7. YOUR PRODUCT LISTINGS

Once you have completed the setup of your shop on Magrosa.com and your shop listings have gone live; it is your responsibility to keep the stock quantities, sizes, dimensions, colors, delivery information and delivery fees, and all other information pertaining to your items on Magrosa.com.

If the item quantity gets to 0 (zero), your item may not be displayed in the catalog, or it will be displayed as ‘out of stock’

Keeping this information up to date will reduce the number of returned orders and help protect you from paying for customer returns.

Magrosa.com provides you with support for managing your listings.

8. CUSTOMER ORDERS

  1. You should ONLY ship an order when it has appeared in the page under your account, with the order status of .

    You will also be notified by email when a new valid order is available for you.

    Do not rely solely on email notifications for order confirmation. Check the page for unshipped orders at least once a day.

    If a buyer contacts you directly while an order has not appeared in your with the order status of , refer them to Magrosa.com for more information.

    When a buyer makes a payment, Magrosa.com will verify the buyer’s payment method and order details before we make the order available to the seller’s .

    The time to complete this verification will depend on the buyer’s method of payment.

    If an order is delayed because of payment verification processes, we will provide the buyer with a new delivery date based on the date the order is released from Pending status.

  2. Magrosa.com will cancel an order if payment authorization does not succeed or in cases of fraud.

    Magrosa.com will notify you when an order is canceled. No further action is required.

    If a buyer contacts you about a canceled order and you still have available inventory, you can invite them to place a new order on Magrosa.com

    When an order is available on your with the order status of ; you must either fulfil the order and update it to status, or Cancel the order.

    Keep in mind that, repeatedly cancelling orders will harm your reputation with customers.

  3. It is your responsibility to ship the order to the correct shipping address provided for the order.

    You can get the shipping address in one of the these places:
    • Order details page
    • Shipping label page

    You will also have the shipping details on the order confirmation email

    You must confirm the order delivery within 30 days of the date the order appeared on your ‘Customer orders’ page on your Magrosa.com account.

  4. You are required to provide Magrosa.com with information on how you will handle customer orders.

    This information must include:
    • Your delivery time frames
    • The courier you use
    • The cost of deliveries
    • Your refund procedure

    Your order delivery policy will be displayed to customers under the Delivery Policy section of your shop’s About us page on Magrosa.com.

    The completeness of your delivery information, is a necessary condition required before making your listing available in the Magrosa.com catalog

    We will provide full support if you require it, during the setting up of your shop on Magrosa.com.

9. PAYMENTS

Magrosa.com will transfer the total amount of your dispatched orders into your account once every 7 days; we would have deducted the selling fees from the total.

If the amount of your dispatched orders reaches an equivalent of GBP £2000.00, we will automatically transfer it to your bank account.

You can request to have the maximum limit raised by contacting Magrosa.com .

Magrosa.com will deducted the corresponding selling service fee from the total amount paid by customer for the order.

The total amount transferred into your bank account will be; the total paid by customer for items less selling service fee for the items sold.

If you are handling delivery yourself, Magrosa.com will not deduct any fees from the delivery fee.

If your bank account is countries other than the UK, USA, European Union region and Zimbabwe; a transfer fee may apply. You can contact us for specific country transfer fees.

10. COMPLAINTS, DISPUTES AND REVERSALS

Magrosa.com will take responsibility of charge backs.

Magrosa.com will provide all the information necessary pertaining to an order in case of a dispute between your shop and customer.

You agree to refund the buyer for cost of returns, if the item is returned because of your fault.

11. TERMINATION

We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.

12. LINKS TO THIRD PARTY WEBSITES

The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Magrosa.com is not responsible for the content or availability of any such sites.

13. INTERNATIONAL USE

You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.

14 .INTELLECTUAL PROPERTY RIGHTS

  1. The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

  2. Magrosa.com does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.

15. INDEMNITY

You agree to indemnify and hold Magrosa.com harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Magrosa.com by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Magrosa.com in consequence of your breach of these Terms and Conditions.

16. DISCLAIMERS AND LIMITATION OF LIABILITY

  1. Use of the Website/Services is at your own risk. The Website/Services are provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

  2. To the extent permitted by law, Magrosa.com will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services.

  3. Magrosa.com makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.

  4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Magrosa.com for death or personal injury as a result of the negligence of Magrosa.com.

  5. Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

17. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

18. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of United Kingdom and you hereby submit to the exclusive jurisdiction of the United Kingdom courts.